shipping policy

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SHIPPING & RETURNS

SHIPPING

  • Flat rate next day domestic shipping is €5.95. Orders over €50 free shipping.

  • Flat rate shipping to the United Kingdom 3 - 5 business days is €8.95. Orders over €65 is free.

  • Flat rate anywhere in Europe 3 -5 business days is €10. Order over €65 is free.

SHIPPING DISCLAIMER***

Delivery dates shipping are not guaranteed. We are not responsible for the package once tracking shows the package has left our hub. Please contact your local Post Office with the tracking number if any issues occur.

 

International deliveries may be subject to duties/custom fee’s. This is not covered at checkout and may be collected at time of delivery. Lashfleek will not be responsible for any additional fee’s.

Any refused orders on delivery will deduct return shipping from refund once the package is returned to us.

RETURN POLICY

Lashfleek provides a money back guarantee if all items are in good condition, within 14 days of delivery. 
Lashfleek will replace any defective items and make sure you are 100% satisfied with your order. Bear in mind that items can only be returned if they are in the same condition that they were sent and this includes the packaging. On return the products will be examined and any products that look used or damaged by a customer will not be eligible for refund.

To start a return please email info@lashfleek.com. Any refunds will be sent to the original payment method used when purchasing the item/items.

Refunds can take 5-7 business days to go back to your account depending on the branch.